hvajee Responsible Gaming — Your Protection Is Our Commitment
Let gaming be a source of enjoyment, not anxiety. hvajee gives you all the tools you need for a safe and controlled gaming experience.
Why Is Responsible Gaming Important?
Online gaming is a way to relax, have fun, and enjoy some excitement. But like any recreational activity, it is important to enjoy it within limits. hvajee believes that responsible gaming is a conscious choice, and we are with you at every step.
The foundation of responsible gaming is knowing when to stop, setting financial limits, and not making gaming the sole focus of your life. Our platform actively provides protective features for users such as deposit limits, time-outs, and self-exclusion.
Remember: Gaming is for entertainment only. It should not be used to solve financial problems or cover everyday expenses. Following responsible gaming principles at hvajee will keep your experience enjoyable at all times.
Our Protection Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, a limit takes effect immediately, and a 7-day waiting period applies if you wish to increase it.
Time-Out
Temporarily close your account for any period from 24 hours to 30 days. You will not be able to log in until the time-out period has ended.
Self-Exclusion
Choose self-exclusion for a longer break. Our support team is always ready to help you close your account for 6 months or permanently.
Loss Limit
Set your maximum loss amount for a specific time period in advance. Once you reach the limit, play will stop automatically.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, you will receive a notification and the session will end automatically.
24/7 Support
Our Bengali live chat support is available around the clock for any issue. If you are concerned about your gaming habits, do not hesitate to reach out.
hvajee is for users aged 21 and above only. Opening an account or playing games by anyone under age is strictly prohibited.
Age Restrictions and Minor Protection
hvajee is an adults-only gaming platform. We want to ensure that no minor can access our platform. Age verification is mandatory at registration, and in cases of doubt we may request additional documents.
If there are children or teenagers in your household, keep your device and account secure. Do not share your password and always log out at the end of a session. Using parental control software is a good precaution.
- Age verification is mandatory during registration
- In cases of doubt, a national ID card or birth registration document is requested
- Any account identified as belonging to a minor is closed immediately
- Parental control advice for guardians is always available
Warning Signs of Problematic Gaming
The first step in responsible gaming is knowing yourself. If you notice any of the signs below, take it seriously and contact our support team.
- Returning to the game repeatedly to chase losses
- Being unable to control gaming time or money spent
- Hiding gaming activity from family and friends
- Spending money meant for bills or daily expenses on gaming
- Feeling restless or irritable when not playing
- Neglecting work, studies, or social life
Ways to Keep Yourself Protected
Set a Budget
Set a separate budget for gaming — only spend an amount that, if lost, will not affect your daily life.
Stick to a Time Limit
Set a time limit before each gaming session. When the time is up, stop — whether you are winning or losing.
Take Breaks
Take regular breaks. Never play when you are tired or emotional — your ability to make decisions is reduced at those times.
Seek Help When Needed
If you feel you have a problem, contact hvajee support. Our 24/7 Bengali live chat will help you find the right path.
How to Use Protection Tools
Using the responsible gaming tools at hvajee is very straightforward. After logging in to your account, go to the "Account Settings" section to find all protection options in one place.
To set a deposit limit:
Account Settings → Financial Limits → Deposit Limit → Select amount and period → Confirm. Changes take effect immediately; a 7-day delay applies for increases.
To take a time-out:
Account Settings → Responsible Gaming → Time-Out → Select the desired duration → Confirm. The time-out cannot be cancelled before the chosen period ends.
For self-exclusion:
To activate self-exclusion, contact our 24/7 live chat support or email [email protected]. Your account will be closed within 2 hours of the request.
For a session time limit:
Account Settings → Responsible Gaming → Session Limit → Set the maximum time in hours. An automatic notification will be sent when the time is up.
Need Help?
If you are experiencing a gaming problem, do not face it alone. hvajee's support team is here for you — reach out without hesitation.
Live Chat Support
Bengali live chat is available 24 hours a day, 7 days a week. Get immediate help with managing your gaming, setting limits, or self-exclusion.
Email Support
Email us at [email protected] for a detailed discussion about self-exclusion or long-term account limits.
Questions About Responsible Gaming
Stay with hvajee for Safe Gaming
Enjoy gaming for entertainment — whether it is cricket betting, slots, or casino, use our responsible gaming tools to always stay in control.